Navigating Hawaiian Airlines Unaccompanied Minor Policy: What You Need to Know

Alex James
7 days ago
4 min read

Traveling can be an exciting adventure, especially for children. However, when it comes to flying alone, parents often have many questions. Hawaiian Airlines has a specific policy for unaccompanied minors that aims to ensure safety and comfort. Understanding this policy can help make the travel experience smoother for both parents and children. In this post, we will explore the ins and outs of Hawaiian Airlines' unaccompanied minor policy, including age requirements, fees, and tips for a successful journey.

What is an Unaccompanied Minor?

An unaccompanied minor is a child who is traveling without a parent or guardian. Airlines have special procedures in place to ensure these children are safe and well cared for during their journey. Hawaiian Airlines offers a program for unaccompanied minors, providing assistance from check-in to arrival.

Age Requirements

Hawaiian Airlines has specific age requirements for unaccompanied minors. Here’s a breakdown:

Children aged 5 to 11 years: Must travel as unaccompanied minors. They are required to use the airline's unaccompanied minor service.
Children aged 12 to 17 years: Can choose to travel as unaccompanied minors but are not required to. They can fly alone without the additional services.

Unaccompanied Minor Service Fees

Traveling as an unaccompanied minor comes with additional fees. Hawaiian Airlines charges a fee for this service, which is typically around $35 each way. This fee covers the extra care and attention provided to the child during their journey.

It is important to note that this fee is non-refundable, even if the flight is canceled or changed. Parents should factor this into their travel budget when planning a trip.

Booking the Flight

When booking a flight for an unaccompanied minor, parents should follow these steps:

Contact Hawaiian Airlines: It is best to call the airline directly to book the flight. This ensures that all necessary arrangements are made for the unaccompanied minor service.
Provide Required Information: Parents will need to provide details such as the child's name, age, and contact information for the adult picking them up at the destination.
Confirm the Flight: After booking, parents should confirm the flight details and the unaccompanied minor service with the airline.

Check-In Process

The check-in process for unaccompanied minors is slightly different from regular check-in. Here’s what to expect:

Arrive Early: Parents should arrive at the airport at least 2 hours before the flight. This allows enough time for check-in and any additional procedures.
Check-In at the Counter: Parents must check in at the Hawaiian Airlines counter, where they will fill out a form and receive a wristband for the child.
Stay Until Departure: Parents are allowed to stay with the child until the flight departs. This can help ease any anxiety for both the child and the parent.

During the Flight

Once the child is on board, the flight attendants will take over. They are trained to look after unaccompanied minors and ensure they are comfortable throughout the flight. Here are some things to keep in mind:

Seating: Unaccompanied minors are usually seated in a designated area, often near the front of the plane. This allows flight attendants to keep a close eye on them.
In-Flight Services: Flight attendants will check on unaccompanied minors regularly. They can provide snacks, drinks, and entertainment options to keep the child occupied.

Arrival and Pickup

Upon arrival, the unaccompanied minor will be escorted off the plane by a flight attendant. Here’s what parents should know about the pickup process:

Identification Required: The adult picking up the child must present valid identification. This is to ensure the child is handed over to the correct person.
Meet at the Designated Area: Parents should meet the child at the designated area for unaccompanied minors, which is usually near the baggage claim or a specific gate.

Tips for a Smooth Journey

To ensure a positive experience for both the child and the parents, consider these helpful tips:

Prepare the Child: Talk to the child about what to expect during the flight. Explain the process and reassure them that they will be taken care of.
Pack a Comfort Item: Allow the child to bring a small comfort item, such as a stuffed animal or a favorite book. This can help ease any anxiety during the journey.
Stay in Touch: If possible, provide the child with a phone or a way to communicate with the parent during the flight. This can help both parties feel more connected.

Frequently Asked Questions

What if my child has special needs?

Hawaiian Airlines is committed to accommodating children with special needs. Parents should inform the airline at the time of booking to ensure appropriate arrangements are made.

Can I change my child's flight after booking?

Yes, parents can change their child's flight, but they should contact Hawaiian Airlines directly. Keep in mind that fees may apply, and the unaccompanied minor service must be re-confirmed.

What happens if the flight is delayed or canceled?

In the event of a delay or cancellation, Hawaiian Airlines will provide assistance to unaccompanied minors. Parents should stay in contact with the airline for updates and instructions.

Final Thoughts

Traveling as an unaccompanied minor can be a big step for children. Hawaiian Airlines has a comprehensive policy in place to ensure their safety and comfort. By understanding the requirements and procedures, parents can help make the journey a positive experience.

With proper planning and communication, both parents and children can feel confident about flying alone. Whether it is a trip to visit family or a fun vacation, Hawaiian Airlines is ready to assist every step of the way.